Our Guides
Whether you’re just starting or looking to fine tune your existing setup, our guides are here to make website hosting easier. At Hosting Wizards, we believe in empowering our clients. This is your go-to resource for tutorials, how-to walkthroughs, and helpful tips on everything from managing your website to email setup guides.
Quick Settings
Quick Settings – File Transfer Protocol
How do I redirect my site to another domain?
Accounts & Billing
How to view your list of Domains, Products and Services with Perth Web Hosting
How to cancel your services
How to update your account details
How to add an authorized contact
How do I access MyToolBox?
DNS Guides
Email Setup Guides
How to update your mail settings to use Encrypted SSL/TLS
Email set up on Samsung Phones
Earlier versions – Email set up on Outlook 2010
My Email Needs to go Through a 3rd Party Filter
My Email is Hosted with Google Apps
Earlier versions – Email set up on Outlook (2016 or older)
Email set up on Outlook 365
My Email is Hosted by Another Provider
How to Forward an Email onto Another Email Address
How to Change my Email Account Password
How to access cPanel Roundcube (webmail)
How to Block Senders in the Spam Filter
IMAP vs. POP3
How to Create an Email Filter to Block Emails
How to Create an Auto Reply (Out-of-Office message)
How to Remove an Email Account (IMAP/POP3)
How to Create an Email Account (IMAP/POP3)
Email Troubleshooting
Troubleshooting your email
What is a SPF Record?
Emails from my website are not getting through to me
File Transfer Protocol
What FTP program do I use?
How to create and manage your FTP accounts
How to connect to the server using File Transfer Protocol
Frequently Asked Questions (File Transfer Protocol)
MySQL Databases
MySQL Database Wizard
Frequently Asked Questions (MySQL Database)
Support
AnyDesk Remote Desktop for Mac
How to lodge an informative Support Ticket
Frequently Asked Questions (Support)
Problems with accessing one particular website
WordPress Guides
How to update your WordPress themes
How to install WordPress
How to update your WordPress version
How to view my WordPress site in mobile or tablet view
How to clone a staging website
How to update your WordPress Plugins
How to clear your cache
Domains
Domain Change of Registrant Document Requirements
Cpanel Guides
Managing Your Email Disk Usage
Global Email Filters
How to disable the Apache Spam Assassin Spam Filter
SpamExperts Spam Filtering
File Manager
SSL Certificates
Directory Privacy
Backups
How to optimize your disk space quota usage
How to Forward an Email onto Another Email Address
How to access cPanel Roundcube (webmail)
How to Create an Email Filter to Block Emails
How to Create an Auto Reply (Out-of-Office message)
Change PHP File Upload Limit
How to Add a PHP Module
How to change PHP Version
What is the email message size limit on our cPanel servers?
Adding an additional domain (addon domain) to your cPanel account.
Logging onto your cPanel account
Email Setup Guides (Apple - Mac, iPhone, iPad)
Email set up using Mail app on iPhones and iPads
Email set up on Outlook for Mac
Earlier versions – iOS (Pre 7) using Mail app on iPhones and iPads
Earlier versions – macOS (Pre 10.15) using Mac Mail
Email set up on Mac Mail
FAQ
Frequently Asked Questions (File Transfer Protocol)
Frequently Asked Questions (MySQL Database)
What is the email message size limit on our cPanel servers?
JetBackups 5
How to do a Partial Account Restore Using JetBackup
Office 365 Guides
Microsoft OneDrive for Windows
Microsoft OneDrive for Mac
How to install Microsoft 365 Applications
Guide to set up Multi-Factor Authentication (MFA)
Email set up on Outlook (iPhones, iPads) for iOS15 or later
Email set up on Mail (iPhones, iPads) for iOS15 or later
Email set up on Mac Mail
Email set up on Outlook (Mac)
Email set up on Outlook (Windows)
Service Migration
Email Migration from your old provider to Us
Unassisted Migration of email accounts
Transferring your hosting over to us
Websites
Get in Touch
Looking for fast, secure, and reliable local website hosting? We’d love to hear from you. Whether you’re starting a new website or need better support for an existing one, our Perth-based team is ready to help. Fill out the form below, give us a call, or drop by our office. no offshore call centres, just real people with real answers.